Yes, at times we collect your personal information for use in our billing system, however, Brandina DO NOT disclose any information collected by us to any third party unless requested by a court of law.

We may need to contact you regarding your account, promotions and to update our records. Information we retain are:

Names

Phone number

Email address

Physical Address

Website address

We collect Personal information for a number of reasons, including:

To provide you with our products or services;

To administer our relationship with you;

To facilitate the running of trade promotions and other competitions;

To monitor activity on our website, for the purpose of maintaining the security of those website’s;

To compile a databases to enable us to market our goods and services more accurately;

We primarily collect Personal Information directly from you through written and/or verbal means of communication. However, Personal Information may be collected in a variety of ways, including:

Application forms;

Competition entry forms;

Email;

Posted mail;

Website’s (including in some instances cookies);

Online transactions;

Public surveys;

Business contacts (e.g. contractual documents); and

Other forms of written and / or verbal communication.

We may also collect anonymous information through the use of cookies on our website. Cookies are pieces of information that are stored on your computer’s hard disk. Most web-browsers are set to accept cookies, but you can set your web-browser to refuse cookies. Cookies themselves do not identify users personally but they do allow the tracking of an Individual’s use of a website. Cookies have become commonplace and are used by most website’s.

We only hold information about you that is relevant to our relationship with you. Generally, the Personal Information we hold will include (where relevant) your name, contact details, membership/card/account number/s, records of correspondence, subscription and payment details, type of business and billing statements.

Depending on the circumstances, we may hold Personal Information in hardcopy or electronic form, or both. Generally, we keep hard copies of all correspondence that we enter into and maintain details about Individuals that we interact with in our electronic database.

We hold all hardcopy and electronic records of personal information in a secure manner to ensure that it is protected from loss, misuse, unauthorised access, modification or disclosure. Personal information held in electronic form is, wherever practical, password protected and/or encrypted.

We limit the information that our staff have access to, to help protect your privacy; however, there may be times where staff may request specific information about you to help process your request.

We regularly monitor the quality and accuracy of Personal Information that we maintain and, where practicable, update that information. In addition, you may request that your Personal information be updated at any time.

We have the right to update / correct / change / remove any information in our privacy policy without notifying you in any way.
If you require further information about our privacy policy, please contact us and a member of our team will gladly assist.

This Privacy Policy was last updated on 1st June 2021.